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Customer Service and Reputation Management the Twitter Way: A Case Study
Posted by rebeccaLast year I bought Comcast's NBA League Pass, which gave me access to the entire season of NBA basketball games. My brother egged me on to order it so he could use my online login and watch streaming games at home in Michigan (his cable provider didn't offer League Pass). A couple weeks ago I received a letter from Comcast informin
Tags: comcast , league , rebeccalast , reputation , management
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